Allina Health EMS Dispatcher

Dispatcher

Job ID# 7704

Allina Health EMS

40 Hours Per Week, Regular

Introduction

Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

Allina Health Emergency Medical Services (AHEMS), with nearly 80,000 ambulance calls each year, is a regional leader in providing state-of-the art emergency and medical transport services. Both emergency and non-emergency medical transportation are provided in seven counties, encompassing nearly 80 Minnesota communities and reaching more than 1,000,000 people.

*Responsibilities

 

  • Computer entry of data
  • Phone calls – incoming and outgoing
  • Excellent knowledge of deployment area
  • Radio transmission – high volume and multiple channels
  • Coordinate mass casualty incidents
  • Customer relations (internal/external)

*Education

 

  • High school grad or GED

 

*Qualifications/Skills

 

Skills

  • Excellent geographic knowledge of the entire area serviced by the Communications Center
  • Ability to accurately read a map book
  • Excellent interpersonal skills, written and oral
  • Ability to make decisions without specific guidance
  • Ability to adapt to ever-changing computer technology
  • Ability to remain calm and professional in dealing with employees, field units and the general public in emergency situations and periods of heavy call volume

Licensure/Certifications

  • Current EMD certification
  • Current American Heart Association Healthcare Provider CPR certification

*Work Schedule – Additional Position Details

 

Day, evening, night, holidays, every other weekend, 8 and 12 hour shifts

 

 

License/Certificate Required

 

Emergency Medical Dispatcher

 

If you are interested in becoming part of our award winning team of professionals, please apply online today at www.allinahealth.org/careers. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA