LifeLinkIII Communication Specialist

  1. Position Summary:  The Communication Specialist is the front line in providing safe and effective air medical transport.  The Communication Specialist will work in a fast-paced environment as an individual and as in a team environment in coordinating patient transport requests.  The Communication Specialist works closely with pilots, medical staff, aircraft mechanics, and administration to ensure transports are completed in a professional and efficient manner. 
  4. Qualifications
  • High school diploma or equivalent
  • EMS, air medical communication, and/or 911 communication center experience preferred or previous customer service experience
  • Excellent written and verbal skills
  • Aviation and medical terminology knowledge preferred
  • Must be computer literate and be able to learn utilization of software programs including typing 35 wpm
  • Ability to quickly manage and transition between various tasks with rapidly changing priorities while maintaining attention to detail
  • Excellent problem solving and conflict resolution skills
  • Ability to deal in high stress situations
  • Certification: Certified Flight Communicator (CFC) through International Association of Medical Transport Communication Specialists (IAMTCS) and Public Safety Tele communicator I through Association of Public Safety Communications Officials (APCO)




  1. Additional Experience/Skills/Knowledge/Training Requirements:



  • Licensure: EMT, EMD, POST certification or equivalent education or experience preferred
  • General geographic knowledge and map reading skills


  • Preferred 2 years of experience in health care environment


  • Two year degree in related field preferred




Company Contact Information

Wed Site:




612 638-4931