Alicia received her Bachelor of Science in Psychology with minors in Neuroscience and Public Health from the University of Minnesota. After graduating, Alicia started working at Hennepin EMS, a few months before the onset of COVID-19. She trains incoming dispatchers (CTO) and acts as a communication resource lead (CRL).

Alicia also just recently graduated from the University of Minnesota again with a Master of Public Health degree in Epidemiology and graduate minors in Global Health and Climate Change & Health. Along with a small team known as TZ EMS, she is about to present and attend a conference in Tanzania to share with emergency medical healthcare workers how prehospital care transpires in urban Minnesota.

Ali’s coworkers describe her as caring, compassionate, and deeply dedicated to her profession. She consistently goes above and beyond to support her colleagues, offer kindness and encouragement in even the most challenging situations. Whether assisting patients over the phone or providing hands-on care in the ambulance, Ali’s empathy and commitment shine through. She embodies what it means to care for others.